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Billing and Insurance Customer Service

Please check the top of your invoice or the description section of your billing statement to find the name of your biller. See whom your bill is from below for information about how to contact billing customer service.

If you have questions about or need help with estimating the cost of care, you can call the Cost Estimates Assistance Line at 844-986-1584 or email JHM_Patient_Estimate@jh.edu.

Contact Billing Customer Service

Phone: 1-855-662-3017
Email: pfscs@jhmi.edu
Hours of Operation: Monday through Friday, 8:30 a.m. to 4:30 p.m. (Eastern Time)

Contact Information for Billing and Insurance Services by Hospital

The Johns Hopkins Hospital

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Bayview Medical Center and Specialty Hospital Programs

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Howard County General Hospital

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Community Physicians

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Office of Johns Hopkins Physicians

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Home Care Group

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Medical Imaging

Toll Free: 1-855-662-3017

Johns Hopkins Medicine International

Phone: 410-502-7683
Email: 
IntlPFSCustomerSrvc@jhmi.edu 

Sibley Memorial Hospital

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Suburban Hospital

Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins All Children's Hospital

Payments can be made online, over the phone, by mail or in person.
Find contact information.

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